Standout Insights:

1. Organizations are increasingly turning to managed workspaces and outsourced services to navigate rapid growth, changing amenities expectations, and the ongoing need for collaboration and flexibility.

2. Leadership presence in India accelerates ownership of innovation and functional outcomes, empowering local teams.

3. There is a shift from mass recruitment of fresh graduates to focused hiring of senior, niche talent for higher-value work. GCCs are also mandating upskilling and AI-first mindsets across all roles, reflecting a change in both work processes and performance management.

We are grateful to all the Speakers for sharing insights and making the discussion very enriching.